Exchanges
CTS offers the following futures exchanges for the T4 Desktop, T4 WebTrader and T4 Mobile platforms.
Exchange Support
CME GLOBEX
For GLOBEX Technical and Product Support, click here.
Exchanges on GLOBEX include:
CME Group - A CME/Chicago Board of Trade Company
Kansas City Board of Trade (KCBT)
Minneapolis Grain Exchange (MGEX)
New York Commodities Exchange (COMEX)
New York Mercantile Exchange (NYMEX)
Phone: +1 800 438 8616
GCC Phone Menu
Email: gcc@cmegroup.com
Order Management Tools:
Firmsoft: FirmSoft is a browser-based order management tool that provides real-time visibility into working and filled orders, across multiple firm IDs, in the CME Globex® order management database. FirmSoft provides important alternative access to working and filled orders during system failures.
Telestat: TeleSTAT is an automated system that enables individual traders to cancel and status CME Globex orders over the phone. After entering a unique ID and PIN, users quickly navigate through the menu prompts to expedite their requests.
Firmsoft and Telestat Information
Subscribe to Alerts and Communications
Various CME Forms
ICE
For ICE Technical and Product Support, click here.
The ICE Platform Includes:
ICE Futures Canada (formerly WCE)
ICE Futures Europe
ICE Futures US (formerly NYBOT)
Phone: (770) 738 2101
Phone: +44 (0)20 7488 5100
Email: icehelpdesk@theice.com
EUREX
Phone: +49-69-2 11-1 12 10
Email: eurextrading@eurexchange.com
NYSE Euronext
France: +33 1 8514 8585
The Netherlands +31 20 721 9585
UK: +44 20 7660 8585
Belgium: +32 2 620 0585
Portugal: +351 2 1060 8585
Email: EMSDerivatives@euronext.com
Market Status
NYSE Liffe Market Control Helpdesk
Phone: (770) 738 2101
Phone: +44 (0)20 7488 5100
Email: icehelpdesk@theice.com
Market Status
Internet Performance
See issues between major internet backbone providers.
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Start receiving real market data and experience the full functionality of CTS risk-free. Real-time data and full functionality are available for 2 weeks from the time of registration.
Want to Trade Live?
If you would like to start trading live, please contact a clearing firm that offers the CTS platform. Click the link below to find a list of licensed customer firms and their contact information.
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Estimate your monthly CTS fees by entering the expected number of contracts traded per month and selecting your base package and add-ons.
